Shipping policy
Shipping Information
Thank you for shopping with The Sloppy Angler. We are committed to delivering your order safely and as quickly as possible.
Processing Time
Orders are typically processed within 2–4 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Areas
We currently ship within South Africa.
If international shipping becomes available in the future, this policy will be updated accordingly.
Delivery Time Estimates
General Orders
Estimated delivery times:
- Major cities: 7–14 business days
- Regional/outlying areas: 10–20 business days
Please note that delivery times may vary depending on courier operations, weather conditions, public holidays, or high order volumes.
Fishing Apparel
As our fishing apparel is made to order and produced through a manufacturing process, orders are placed into the production line as they are received. Please allow 21–30 business days for production and delivery.
Delivery times may vary depending on production schedules, courier operations, weather conditions, public holidays, or periods of high order volumes.
For regional and outlying areas, additional delivery time may be required.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order size. Free shipping promotions may apply to selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive tracking information via email or SMS where available.
Incorrect Address Information
Customers are responsible for providing accurate delivery details.
The Sloppy Angler cannot be held responsible for delays or failed deliveries caused by incorrect address information supplied by the customer.
Lost or Damaged Parcels
If your parcel arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.
We will work with the courier company to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact us through our website contact page or info@thesloppyangler.co.za
The Sloppy Angler
South Africa
